VPLS.net Blog
8Aug/110

False Krypt Reseller Advertisements

We have had many customers and Resellers inquire about a 15Mbps Unmetered promotion that has been spreading around which is not an available bandwidth option that we offer. Please do not be fooled by this and report the website to kpp@krypt.com

The only unmetered bandwidth plans we offer are listed here:

http://www.krypt.com/web-hosting/server-upgrades/

Filed under: Krypt.com No Comments
21Jul/110

Krypt Now Offering Parallels Products

Krypt now offers Parallels Server Bare Metal, Parallels Virtuozzo Containers, and Parallels Plesk Panel solutions for all dedicated servers. Take a minute to view our Parallel's Licensing feature page to read more about each product and how to get setup with Parallels Server Bare Metal, Parallels Virtuozzo, or Parallels Plesk Panel today.

12Jul/110

Monitoring Comes To My.Krypt.com

Something we've been working on for My.Krypt was to design and implement a simple to use and  easy to understand dedicated server monitoring system. We've recently pushed out our latest release of My.Krypt with this new feature implemented. Our hope is that it makes keeping tabs on your servers even easier.

You can read the knowledgebase article to learn about how to set this up for your servers.

Please be sure to give us any feedback on the new monitoring feature to help continually improve My.Krypt.

30Jun/110

Krypt Now Offering Private Cloud Solutions

Private Cloud Solutions

We are always working on ways to provide new and useful services to our customers, so we've added Private Clouds to our list of offered solutions.  Point your browser over to the Private Clouds solution page, and take a minute to read about how a Private Cloud could benefit you and your company.

2Jun/112

My.Krypt Knowledgebase Articles

A few weeks ago we released My.Krypt, our custom client panel for managing all things related to your server.  We recently added a new category to our knowledgebase addressing how to preform certain tasks within My.Krypt.

If you find yourself confused about something within My.Krypt and don't see an answer in our knowledgebase, feel free to leave your question as a comment to this post, and we'll be sure to address it and add it as a new article.

16May/110

Introducing My.Krypt.com. Our New Customer Panel.

Krypt’s web team has been working hard on a new project, focused on making it easier for users to manage their servers, invoices, and support tickets. After many hours we are proud to announce our hard work. My.Krypt.com will pave the way for new features and experiences for our customers when managing their hosting requirements.

In version one of My.Krypt.com, we focused on simplifying the interface for primary tasks when managing your server.

The Dashboard

My.Krypt.com Dashboard

The My.Krypt.com dashboard is aimed at giving you a quick overview of all your servers, support tickets and invoices. Users can get a good amount of information about all of their services with Krypt, without even having to leave the first page.

Server Details

My.Krypt.com Server Details

We made sure to carefully layout vital information related to servers, so it’s easy to find what you need the minute the page loads up. You are able to see the status of the server, if it has unpaid invoices, it’s ip address and more.

Further more, we made sure to make it easy for users to submit tickets and get in touch with support related to the server.

Invoice Details

My.Krypt.com Invoice Page

Managing your invoices has never been easier with this system. We made sure to pull the information that most users look for and place it right at the top of the page. Paying an invoice is as simple as selecting whatever payment method you wish to use, and hitting pay. It couldn’t be easier.

Support

My.Krypt.com

We wanted our ticketing system to be as simple and straight forward for users as much as possible, and we feel we have done that with My.Krypt’s new support system. With our old system, we found users were having difficultly getting the right help right away due to the ticket being thrown into the wrong department. That’s why we have simplified our departments, and made them large clickable buttons. Once a user selects the department, they can actually search for a server the ticket is related too, compared to our older system of scrolling through a dropdown menu.

My.Krypt.com

Once the ticket has been submitted, you can see all the details for the ticket as plain as day. The top of the ticket lists out all information that may be important to you, such as ticket status, ticket id, queue and estimated reply time.

10May/111

Krypt.com in Thai

Visit the Krypt.com site in Thai at http://th.krypt.com. In the future we will be offering Thailand specific packages but right now you can view the same content in three languages!

Tagged as: , 1 Comment
20Apr/111

Krypt.com in Chinese!


Come visit a different version of Krypt.com now in full Chinese! Our programmers and linguists have been busy at work translating our site manually instead of using Google to rush out the site.

http://cn.krypt.com

Here's a preview:


Stay tuned for more languages to come as well as country specific offerings.




29Mar/110

Krypt is coming to China!

Krypt is coming to China! Come meet with Chief Executive Officer Tim Mektrakarn, Vice President of Sales Davisson Nguyen, and VPLS Thailand Managing Director Taned Pattrawong. Krypt will be introducing new technology focused towards resellers as well as providing resellers with valuable sales and marketing training. We invite both existing and potential resellers to join this event. We will be holding our first annual Krypt Partner Summit in the following cities and dates:

  • Guangzhou - Monday June 13th, 2011
  • Changsha - Tuesday June 14th, 2011
  • Chongqing - Wednesday June 15th, 2011
  • Shanghai - Thursday June 16th, 2011
  • Beijing - Friday June 17th, 2011

Those that can not make it to the conference can register to view the live event via WebEx. More details will be posted as the event nears please check back regularly to the dedicated KPP China Events page here:

http://www.krypt.com/kpp-china-event/