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	<title>VPLS.net Blog &#187; Support Team</title>
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	<link>http://blog.vpls.net</link>
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		<title>Bogus Phishing Email Not From Us</title>
		<link>http://blog.vpls.net/archives/bogus-phishing-email-not-from-us/</link>
		<comments>http://blog.vpls.net/archives/bogus-phishing-email-not-from-us/#comments</comments>
		<pubDate>Mon, 11 Jan 2010 03:20:10 +0000</pubDate>
		<dc:creator>Tim</dc:creator>
				<category><![CDATA[Abuse Team]]></category>
		<category><![CDATA[Announcements]]></category>
		<category><![CDATA[Support Team]]></category>
		<category><![CDATA[VPLS]]></category>
		<category><![CDATA[abuse]]></category>
		<category><![CDATA[email scam]]></category>
		<category><![CDATA[phishing]]></category>

		<guid isPermaLink="false">http://blog.vpls.net/?p=219</guid>
		<description><![CDATA[If you receive an email that looks like this do not click on it. Please roll over and actually look at the link and you will see that it is a spoofed phishing site. 18:00:42 -0000 (GMT) Received: From 200-161-146-136.dsl.telesp.net.br (200.161.146.136) by Sun, 10 Jan 2010 17:53:53 -0000 (GMT) From: Support Team &#60;support@krypt.com&#62; To: &#8220;demo@krypt.com&#8221; [...]]]></description>
			<content:encoded><![CDATA[<p>If you receive an email that looks like this do not click on it. <strong><span style="text-decoration: underline;">Please roll over and actually look at the link and you will see that it is a spoofed phishing site</span></strong>.</p>
<p><br class="spacer_" /></p>
<p>18:00:42 -0000 (GMT)</p>
<p><strong><span style="text-decoration: underline;">Received: From 200-161-146-136.dsl.telesp.net.br (200.161.146.136) by</span></strong></p>
<p>Sun, 10 Jan 2010 17:53:53 -0000 (GMT)</p>
<p>From: Support Team &lt;support@krypt.com&gt;</p>
<p>To: &#8220;demo@krypt.com&#8221; &lt;demo@krypt.com&gt;</p>
<p>Content-Class: urn:content-classes:message</p>
<p>Date: Sun, 10 Jan 2010 10:53:48 -0800</p>
<p>Subject: The settings for the demo@krypt.com mailbox were changed</p>
<p>Thread-Topic: The settings for the demo@krypt.com mailbox were changed</p>
<p>Thread-Index: AcqSID7hjw+IxyYESJ+bPAE7/GnfHw==</p>
<p>Message-ID: &lt;000d01ca921d$dc3f18f0$6400a8c0@fripperyjr1&gt;</p>
<p>Accept-Language: en-US</p>
<p>Content-Language: en-US</p>
<p>X-MS-Has-Attach:</p>
<p>X-Auto-Response-Suppress: DR, OOF, AutoReply</p>
<p>X-MS-TNEF-Correlator:</p>
<p>x-envelope-to: info@krypt.com</p>
<p><strong><span style="text-decoration: underline;">x-envelope-from: fripperyjr1@spielmotor.de</span></strong></p>
<p>Content-Type: multipart/alternative;</p>
<p>boundary=&#8221;_000_000d01ca921ddc3f18f06400a8c0fripperyjr1_&#8221;</p>
<p>MIME-Version: 1.0</p>
<p><br class="spacer_" /></p>
<p>&#8211;_000_000d01ca921ddc3f18f06400a8c0fripperyjr1_</p>
<p>Content-Type: text/plain; charset=&#8221;iso-8859-1&#8243;</p>
<p>Content-Transfer-Encoding: quoted-printable</p>
<p>Dear user of the <a href="http://krypt.com/">krypt.com</a> mailing service!</p>
<p>We are informing you that because of the security upgrade of the mailing service your mailbox (<a href="mailto:demo@krypt.com">demo@krypt.com</a>) settings were changed. In order to apply the new set of settings click on the following link:</p>
<p><span style="font-size: x-small;">http://krypt.com/owa/service_directory/settings.php?email=demo@krypt.com&amp;from=krypt.com&amp;fromname=demo  &#8211;&gt; http://krypt.com.ujyhs.co.kr/owa/service_directory/settings.php?email=demo@krypt.com&amp;from=krypt.com&amp;fromname=demo</span></p>
<p><br class="spacer_" /></p>
<p>Best regards, <a href="http://krypt.com/">krypt.com</a> Technical Support.</p>
<p>Letter_ID#7RH8XD661NGDGSXAPHDMHQNJ</p>
<p><br class="spacer_" /></p>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>False Email Phishing Scam</title>
		<link>http://blog.vpls.net/archives/false-email-phishing-scam/</link>
		<comments>http://blog.vpls.net/archives/false-email-phishing-scam/#comments</comments>
		<pubDate>Fri, 04 Dec 2009 17:38:17 +0000</pubDate>
		<dc:creator>Tim</dc:creator>
				<category><![CDATA[Support Team]]></category>
		<category><![CDATA[abuse]]></category>
		<category><![CDATA[phishing scam]]></category>

		<guid isPermaLink="false">http://blog.vpls.net/?p=200</guid>
		<description><![CDATA[If you have received an email with the From: &#8220;support@krypt.com&#8221; &#60;support@krypt.com&#62; Subject: Re: for krypt.com webhosting user   Please DO NOT click on those links. If you inspect the email properly the link to the site goes to a false website http://cpanel.krypt.com.tygrhggi.org.uk/scripts/cpanel-ftp-co= nfirmation.php?session=3D51558097857053083681684670994946469&#38;email=3Dpcba@l= ists.elder-law.com&#38;service=3Dkrypt.com&#8221;&#62;http://cpanel.krypt.com/scripts/cpa= nel-ftp-confirmation.php?session=3D51558097857053083681684670994946469&#38;emai= l=3Dpcba@lists.elder-law.com&#38;service=3Dkrypt.com   whois tygkhggi.co.uk Domain name: tygkhggi.co.uk Registrant: Sherry Ajemian [...]]]></description>
			<content:encoded><![CDATA[<p>If you have received an email with the</p>
<p>From: &#8220;<a href="mailto:support@krypt.com">support@krypt.com</a>&#8221; &lt;<a href="mailto:support@krypt.com">support@krypt.com</a>&gt;</p>
<p style="margin: 0.0px 0.0px 1.0px 64.0px; text-indent: -64.0px; font: 12.0px Helvetica;">Subject<span style="color: #7f7f7f;">: <span style="white-space: pre;"> </span></span>Re: for <a href="http://krypt.com">krypt.com</a> webhosting user</p>
<p style="margin: 0.0px 0.0px 1.0px 64.0px; text-indent: -64.0px; font: 12.0px Helvetica;"> </p>
<p style="margin: 0.0px 0.0px 1.0px 64.0px; text-indent: -64.0px; font: 12.0px Helvetica;"><strong>Please DO NOT click on those links. If you inspect the email properly the link to the site goes to a false website</strong></p>
<p style="margin: 0.0px 0.0px 1.0px 64.0px; text-indent: -64.0px; font: 12.0px Helvetica;"><strong><br />
 </strong></p>
<p style="margin: 0.0px 0.0px 1.0px 64.0px; text-indent: -64.0px; font: 12.0px Helvetica;"><strong>http://cpanel.krypt.com.tygrhggi.org.uk/scripts/cpanel-ftp-co=<br />
 nfirmation.php?session=3D51558097857053083681684670994946469&amp;email=3Dpcba@l=<br />
 ists.elder-law.com&amp;service=3Dkrypt.com&#8221;&gt;http://cpanel.krypt.com/scripts/cpa=<br />
 nel-ftp-confirmation.php?session=3D51558097857053083681684670994946469&amp;emai=<br />
 l=3Dpcba@lists.elder-law.com&amp;service=3Dkrypt.com</strong></p>
<p style="margin: 0.0px 0.0px 1.0px 64.0px; text-indent: -64.0px; font: 12.0px Helvetica;"><strong><br />
 </strong></p>
<p style="margin: 0.0px 0.0px 1.0px 64.0px; text-indent: -64.0px; font: 12.0px Helvetica;"> </p>
<p><br class="spacer_" /></p>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>whois tygkhggi.co.uk</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>Domain name:</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>tygkhggi.co.uk</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>Registrant:</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>Sherry Ajemian</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>Registrant type:</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>Non-UK Individual</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>Registrant&#8217;s address:</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>5105 Otis Ave</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>Koningshooikt</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>5244</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>Belgium</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>Registrar:</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>Webfusion Ltd t/a 123-Reg.co.uk [Tag = 123-REG]</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>URL: http://www.123-reg.co.uk</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>Relevant dates:</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>Registered on: 04-Dec-2009</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>Renewal date:  04-Dec-2011</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>Last updated:  04-Dec-2009</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>Registration status:</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>Registration request being processed.</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>Name servers:</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>ns1.a-hrstaffing.com</strong></div>
<div id="_mcePaste" style="position: absolute; left: -10000px; top: 104px; width: 1px; height: 1px; overflow-x: hidden; overflow-y: hidden;"><strong>ns2.a-hrstaffing.com</strong></div>
<p><br class="spacer_" /></p>
<p><strong> </strong></p>
<p><strong></p>
<p>whois tygkhggi.co.uk</p>
<p><br class="spacer_" /></p>
<p>Domain name:</p>
<p>tygkhggi.co.uk</p>
<p><br class="spacer_" /></p>
<p>Registrant:</p>
<p>Sherry Ajemian</p>
<p><br class="spacer_" /></p>
<p>Registrant type:</p>
<p>Non-UK Individual</p>
<p><br class="spacer_" /></p>
<p>Registrant&#8217;s address:</p>
<p>5105 Otis Ave</p>
<p>Koningshooikt</p>
<p>5244</p>
<p>Belgium</p>
<p><br class="spacer_" /></p>
<p>Registrar:</p>
<p>Webfusion Ltd t/a 123-Reg.co.uk [Tag = 123-REG]</p>
<p>URL: http://www.123-reg.co.uk</p>
<p><br class="spacer_" /></p>
<p>Relevant dates:</p>
<p>Registered on: 04-Dec-2009</p>
<p>Renewal date:  04-Dec-2011</p>
<p>Last updated:  04-Dec-2009</p>
<p><br class="spacer_" /></p>
<p>Registration status:</p>
<p>Registration request being processed.</p>
<p><br class="spacer_" /></p>
<p>Name servers:</p>
<p>ns1.a-hrstaffing.com</p>
<p>ns2.a-hrstaffing.com</p>
<p><br class="spacer_" /></p>
<p><span style="font-weight: normal;">We encourage all users to block the domain <em><span style="text-decoration: underline;">tygkhggi.co.uk </span></em>on any web filtering software such as Websense.</span></p>
<p>More information can be found here:</p>
<p><a href="http://garwarner.blogspot.com/2009/12/webmasters-targeted-by-cpanel-phish.html">http://garwarner.blogspot.com/2009/12/webmasters-targeted-by-cpanel-phish.html</a></p>
<p></strong></p>
<p><br class="spacer_" /></p>
<p><br class="spacer_" /></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Support Fun Facts</title>
		<link>http://blog.vpls.net/archives/support-fun-facts/</link>
		<comments>http://blog.vpls.net/archives/support-fun-facts/#comments</comments>
		<pubDate>Fri, 06 Nov 2009 19:34:16 +0000</pubDate>
		<dc:creator>Tim</dc:creator>
				<category><![CDATA[Datacenter]]></category>
		<category><![CDATA[Support Team]]></category>
		<category><![CDATA[support]]></category>
		<category><![CDATA[support tickets]]></category>
		<category><![CDATA[tickets]]></category>

		<guid isPermaLink="false">http://blog.vpls.net/?p=184</guid>
		<description><![CDATA[I thought it would be interesting to share with everyone some facts about our sales, support, and billing services department. Over the past 6 days we have received over 700+ tickets! See some of the following metrics below. Department Total Tickets Average Response Time Average Tickets/Day Average Followups/Ticket Support &#8211; Reboots 4999 6m 51s 20.08 3.00 [...]]]></description>
			<content:encoded><![CDATA[<div>I thought it would be interesting to share with everyone some facts about our sales, support, and billing services department. Over the past 6 days we have received over 700+ tickets! See some of the following metrics below.</div>
<div></p>
<table border="0" cellspacing="0" cellpadding="5" width="100%">
<tbody>
<tr align="center" valign="middle">
<td style="border-bottom: 1px solid #cccccc;" width="19%" align="left"><strong>Department</strong></td>
<td style="border-bottom: 1px solid #cccccc;" width="7%"><strong>Total Tickets</strong></td>
<td style="border-bottom: 1px solid #cccccc;" width="20%"><strong>Average Response Time</strong></td>
<td style="border-bottom: 1px solid #cccccc;" width="10%"><strong>Average Tickets/Day</strong></td>
<td style="border-bottom: 1px solid #cccccc;" width="12%"><strong>Average Followups/Ticket</strong></td>
</tr>
<tr align="right" bgcolor="#efefef">
<td align="left">Support &#8211; Reboots</td>
<td align="center">4999</td>
<td align="center">6m 51s</td>
<td align="center">20.08</td>
<td align="center">3.00</td>
</tr>
<tr align="right" bgcolor="#ffffff">
<td align="left">Support &#8211; Reformats</td>
<td align="center">1222</td>
<td align="center">34m 25s</td>
<td align="center">3.62</td>
<td align="center">4.93</td>
</tr>
<tr align="right" bgcolor="#efefef">
<td align="left">Support &#8211; Network</td>
<td align="center">969</td>
<td align="center">23m 57s</td>
<td align="center">3.03</td>
<td align="center">4.73</td>
</tr>
<tr align="right" bgcolor="#ffffff">
<td align="left">Support &#8211; Level II</td>
<td align="center">153</td>
<td align="center">29m 20s</td>
<td align="center">0.74</td>
<td align="center">6.86</td>
</tr>
</tbody>
</table>
</div>
<table style="height: 232px;" border="0" cellspacing="0" cellpadding="5" width="748">
<tbody>
<p><br class="spacer_" /></p>
<tr>
<th style="border-bottom: 1px solid #cccccc;" width="61%" align="left">Period</th>
<th style="border-bottom: 1px solid #cccccc;" width="39%" align="right">Tickets Received</th>
</tr>
<tr bgcolor="#ffffff">
<td>Today<br />
 <em>(Nov/06/2009)</em></td>
<td align="right">101</td>
</tr>
<tr bgcolor="#efefef">
<td>This Week<br />
 <em>(Nov/01/2009 &#8211; Nov/06/2009)</em></td>
<td align="right">737</td>
</tr>
<tr bgcolor="#ffffff">
<td>This Month<br />
 <em>(Nov/01/2009 &#8211; Nov/06/2009)</em></td>
<td align="right">737</td>
</tr>
<tr bgcolor="#efefef">
<td>This Quarter<br />
 <em>(Oct/01/2009 &#8211; Nov/06/2009)</em></td>
<td align="right">4657</td>
</tr>
<tr bgcolor="#ffffff">
<td>This Year<br />
 <em>(Jan/01/2009 &#8211; Nov/06/2009)</em></td>
<td align="right">25850</td>
</tr>
</tbody>
</table>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Boosting our Pentium4 Line of Servers</title>
		<link>http://blog.vpls.net/archives/boosting-our-pentium4-line-of-servers/</link>
		<comments>http://blog.vpls.net/archives/boosting-our-pentium4-line-of-servers/#comments</comments>
		<pubDate>Fri, 04 Sep 2009 00:40:56 +0000</pubDate>
		<dc:creator>Tim</dc:creator>
				<category><![CDATA[Datacenter]]></category>
		<category><![CDATA[Krypt.com]]></category>
		<category><![CDATA[Sales Team]]></category>
		<category><![CDATA[Support Team]]></category>

		<guid isPermaLink="false">http://blog.vpls.net/?p=144</guid>
		<description><![CDATA[We&#8217;re now making any standard purchase of a Pentium4 class server with 2GB of RAM. With over 800 P4&#8242;s this is a huge invest for us to bring these servers up to modern specs and we&#8217;ll continue to offer the best hardware and price for performance model out there. Our P4&#8242;s start at just under [...]]]></description>
			<content:encoded><![CDATA[<p>We&#8217;re now making any standard purchase of a Pentium4 class server with 2GB of RAM. With over 800 P4&#8242;s this is a huge invest for us to bring these servers up to modern specs and we&#8217;ll continue to offer the best hardware and price for performance model out there. Our P4&#8242;s start at just under $80 for a 2.8GHz with HyperThreading, 2GB of RAM, 80GB SATAII HDD and 1500GB or 5Mbps dedicated unmetered bandwidth. These servers are ideal for smaller traffic websites and can support any 32 bit OS such as Windows 2003 or CentOS 5.X.</p>
<p><a title="http://www.krypt.com/news/10.html" href="http://www.krypt.com/news/10.html">Head over to our Promo&#8217;s page to get some extra Freebies</a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
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